Frequently Asked Questions
How does ordering work?
Simply select the product and format you would like to buy and click the “Add to Cart” button. Now choose either to add more products or to check-out and pay. You may open your cart inventory by clicking the shopping cart logo in the upper right corner. Upon check-out you will be asked to either create a new profile or login to your existing profile. Payments are made using either PAYPAL to pay the total amount of your order. After thepayment is completed you will be redirected to the store and provided with the download link(s) and a PDF invoice inside your user profile. In addition you will receive an order confirmation with the download link(s) via e-mail.
How much time do I have to download my paid products?
As soon as the product is paid you have 24 hours to download your files. Within this time frame you may download them as often as you like. If you need to access your files after the download period expired please get in touch with us.
Which payment methods do you accept?
Upon check-out you may pay with your credit card. Payments are being processed by Stripe. The charges will appear as Beatluxe and/or Magniz Media Service on your credit card statement.
My paid order shows up as pending, what happened?
Please refresh/reload this page and it should show as “completed” unless there really was a problem with the payment.
Which file formats will I receive?
Each product may include one or several file formats. Please read the product’s description for details. All products are conveniently packed into ZIP or RAR files. It makes the downloads faster and easier. We recommend using WINZIP, WINRAR or 7-ZIP if you are on a PC or RAR Expander or StuffIt Expander if you are on a Mac to unpack the products.
I can’t download the files, what happened?
There are several reasons:
- the payment was not completed, the order is still open -> all download links are only activated after the payment is complete.
- the download link is no longer valid -> all download links are active for 7 days after purchase. In case you need longer than that please contact us to extend the period.
- the download interrupts half way through -> in case of a slower internet connection and large product files some downloads often time out. This is an issue of your internet browser. We recommend using a download manager which are also available as extension to your browser. A download manager lets you resume the download where it was interrupted.
What happens to my personal data?
How may I use the sounds?
You may use the sounds in combination with other sounds within your musical compositions. You may release such compositions commercially without payment of any further fees or royalties for such usage. You cannot use the sounds in isolation (i.e. when not within musical compositions) as part of a commercially released project. Only the original purchaser of the sounds has the right to use them commercially. This means that you cannot sell or give away the sounds to anyone else. Please also read our Licensing Information!
The contents of this download are licensed, not sold to you by Beatluxe. Ownership remains with Beatluxe and it’s content and service providers. They may be used in whole or in part, not isolated within your original musical compositions/productions only. Copying, duplication, lending or re-selling of this product or its contents in whole or part are strictly prohibited. This non-exclusive license is granted for a single-user only on a global basis for the full copyright protection period. The license is non-transferable. You cannot electronically transfer the sound samples or place them in a time-sharing or service bureau operation or a computer/sampler network. Neither the producer, nor Beatluxe can be held responsible for any direct or indirect consequential loss arising from the use of this product in whatever form. All rights of the producer and the owner of the work are reserved. Unauthorised duplication of this download is a violation of applicable laws.
You may use the samples/sounds in their original form or in combination with other sounds only within your own musical composition for all reasonable and commercial music productions, including commercial music, film and game soundtracks, TV and radio programs, stock music, public performances etc.
You must not use the samples/sounds isolated without any additional music or as part or basis of a new sound library.
In case of questions please do not hesitate to get in touch!
Terms & Conditions
The following shall constitute a binding agreement between you and Beatluxe – Magniz Media Service, Inh. Kersten Schäfer (“Beatluxe”) for your use of the services provided on beatluxe.com (“the Site”). This agreement together with any amendments, additional terms and rules and policies constitute the agreement between you and Beatluxe (“the Agreement”). By purchasing from beatluxe.com, or downloading free material from beatluxe.com you accept to be bound by the terms contained in the Agreement.
1. The Service
Beatluxe.com provides digital recordings of music, digital samples, artwork, audio visual material, software and other associated products that you may download in accordance with the terms set out in the Agreement. The Site allows you to listen to audio clips and obtain downloads of sound recordings (“Samples”) and other related materials (“Materials”). These terms and conditions may be amended at any time by Beatluxe. Any amendments will be posted on the Beatluxe website. You should always review the Terms & Conditions regularly to ensure you are aware of any such changes. Your continued use of this site will constitute acceptance of the Agreement including any modifications and amendments which have been posted online.
2. Limitations of usage and copyright for the website of beatluxe.com (please scroll down for licensing details of the actual products)
This service is for personal use only. You may not copy, reproduce, modify, rent, lease, broadcast, download, transmit, distribute or otherwise disseminate any content contained on the Site except for your own personal, non-commercial use. All of Beatluxe’s materials contained on the Site including (but not limited to) graphics, text, logos, editorial content, audio clips, the layout and selection of interfaces, software, source codes, artwork are the property of Beatluxe and it’s content providers and is protected by law.
3. Age Requirement
You must be at least 13 years of age or older to use this service. If you are under the age of 18 you are unable to enter into this Agreement and you should get your parent or Guardian to review the Agreement and they should enter into this Agreement on your behalf.
4. System Requirements for Usage
Use of the service requires a compatible computer, internet access and certain software. Any fees payable for any such internet access or software shall be your responsibility. If you need information on the specifications of any equipment, internet access or software required to use the services provided by Beatluxe please contact us.
5. Charges and Billing
All billing is undertaken on behalf of Beatluxe by Stripe and references to Beatluxe and Magniz Media Service, Inh. Kersten Schäfer in the context of charges and billing will also be deemed to refer to Stripe where relevant. You agree to pay for all the Samples and Materials that you purchase through Beatluxe and you agree that Beatluxe may charge your designated credit card or online account for such payment. You agree that any purchase requests you make will constitute your intent and agreement to be bound by the Agreement and to pay for such purchase. The prices quoted on the Site are subject to change from time to time.
Due to the nature of the service, refunds are only available in exceptional circumstances at management discretion.
Beatluxe may in its absolute discretion and without notice to you terminate this agreement at any time if Beatluxe (in its reasonable opinion) believes that you have breached the provisions of the Agreement and you will remain liable for any payments owing up until and including the date of termination of the Agreement.
8. Indemnity and waiver
By using this service you agree to indemnify and hold harmless Beatluxe and its agents, representative, employees, Licensors, content and technology providers, and any parent or subsidiary company from any and all losses, claims, demands, causes of actions and judgements (including legal fees on an indemnity basis and court costs) which arise out of your breach of the Agreement or use of the Service. You shall not sue or seek to recover any damages or other payment from Beatluxe and its agents, representative, employees, Licensors, content and technology providers, and any parent or subsidiary company as a result of its decision to terminate or suspend the Agreement and service hereunder.
By agreeing to the terms of the Agreement you accept that your use of the Site and the services contained therein is at your own risk. The Site, Samples and Materials are provided “as is” and “as available” and without warranties of any kind either express or implied. This shall include (but not be limited to) all implied warranties of fitness for purpose or merchantability to the extent permitted by law. Beatluxe shall use its reasonable efforts to protect the information submitted by you but you hereby acknowledge and accept that your submission of such information is at your own risk and no liability shall attach to Beatluxe for any loss or liability to you relating to such information. Whilst Beatluxe will make all reasonable efforts to ensure an interrupted service Beatluxe does not make any guarantee represent or warrant that your use of the Site will be uninterrupted and without error and you recognise that Beatluxe may temporarily suspend the service from time to time without notice to you in order to undertake essential Site maintenance. Whilst Beatluxe will make all reasonable efforts to ensure that the Site will be free from viruses, corruption or loss or other security breaches and Beatluxe makes no warranties in this regard and shall not be liable for any loss relating thereto.
You may be asked to submit personal information about yourself in order to use the services on the Site. By entering your details on the Site you hereby authorise Beatluxe and its service and content providers to provide you with the services you have selected. All of the information you provide is essential to provide the service you have requested from Beatluxe. Beatluxe will not authorise any third party to send you any promotional information.
After you make a purchase we register you as recipient of our newsletter from which you can unsubscribe at any time.
When you enter the Site your computer will automatically be issued with a “Cookie”. Cookies are used by many websites in order to track traffic to their sites and validate your login details. Cookies used by Beatluxe are text files that identify your computer to our Server and will only record those areas of the Site that you have visited.
Beatluxe will take all reasonable measures to protect the loss, misuse and alteration of the information under Beatluxe’s control.
11. Entire Agreement
This Agreement sets forth the entire agreement between the parties hereto with respect to the subject matter hereof and any amendment or variation hereto must be in writing and signed by both parties.
This Agreement shall be interpreted in accordance with the laws of Germany and the High Court of Justice in Germany shall be the exclusive court of jurisdiction.