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Frequently Asked Questions

There is no player to preview the sounds. What is wrong?

In case you are using Opera to browse web sites please try clicking the "refresh" button to load the page again. Now you should see the player. If you are using a different browser please make sure it is the latest version.

How does ordering work?

Simply select the product and format you would like to buy and click the "Add to Cart" button. This will open your cart inventory. Now choose either to add more products or to check-out and pay. You may open your cart inventory by clicking "View your Cart" in the upper right corner. Upon check-out you will be directed to PAYPAL to pay the total amount. After payment is completed you will be provided with download links. In addition we will send you the download links in an e-mail.

Which payment methods do you accept?

We chose PAYPAL to handle payments. PAYPAL accepts all major credit and debit cards (depending on your home country). Or simply use your existing PAYPAL account to check-out.

Which file formats will I receive?

We always offer WAV for all products. All products are conveniently packed into one ZIP file. It simply makes the downloads faster and easier. We recommend using WINZIP or WINRAR to unpack the products.

What happens to my personal data?

All financial data is handled by PAYPAL and not delivered to us. The only information we receive is your name, e-mail address and which products you have purchased. We guarantee that none of this information will ever be passed to any third party. Please read out Terms & Conditions for details regarding our Privacy Policy.

How may I use the sounds?

You may use the sounds in combination with other sounds within your musical compositions. You may release such compositions commercially without payment of any further fees or royalties for such usage. You cannot use the sounds in isolation (i.e. when not within musical compositions) as part of a commercially released project. Only the original purchaser of the sounds has the right to use them commercially. This means that you cannot sell or give away the sounds to anyone else. If you do, and someone else uses the sounds within a commercial release, they will have to pay royalties to us for using the sounds. You will also have broken the law. Please also read our Licensing Information!

I have further questions, what am I supposed to do?

No worries, simply contact us and we will be delighted to assist you.